Returns & Exchanges
At Marco Furniture, we want you to love your home, which is why we offer a 30-day return policy on most items in their original condition. If your new piece isn't the perfect fit, our streamlined process ensures a hassle-free exchange or refund.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Prepare the Item
Carefully disassemble your furniture if necessary and pack it securely in its original packaging to prevent damage during transit.
Schedule a Pickup
For large furniture items, our specialized logistics team will contact you to arrange a convenient time for professional curbside collection.
Receive Your Refund
Once our warehouse inspects the returned piece, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing